What to Do if You Can't Receive the Verification Code?

Fill in your phone number and expect the message of verification code to come in a second, but nothing pops out.

Here are several possible causes and solutions:

The phone number or email address you entered may be incorrect. Please double-check to verify that the number you entered is correct.

The SMS may have been blocked by your carrier. Please contact your carrier for more information.

You may have set up an SMS blocklist on your phone. Please check it is true. If so, remove the number in question from the blocklist.

There might be a network delay. Please wait for a while.

*Reminders:

If the number of times you entered incorrect verification codes has reached the limit, you have to wait 3 to 24 hours and try again.

If the phone number or email address associated with your HUAWEI ID is no longer in use, please submit an account change request in order to associate a new phone number or email address.

Troubleshoot the problems one by one from the list above. The verification code will instantly appear on your screen.