Here are some suggestions to help you get a better user experience.
The alarms on watch/band
and phone are out of sync
Please ensure that the watch/band and HUAWEI Health App have already been updated to the latest version.
You could restart the wearables and phone, if the synchronization still fails, please pair them again. Touch Allow on the Bluetooth message syncing notification when the wearables are paired with the phone using HUAWEI Health App.
Add HUAWEI Health App to the protected App. Go to Optimizer > App > App launch, find Health App and switch to open Auto-launch, Secondary launch and Run in background. Then touch Settings > Apps > App launch, and repeat the operations on Health.
The actual steps may vary depending on the phone model.
If you have installed other phone manager Apps, please add HUAWEI Health App to their protected list.
When HUAWEI WATCH 3 Series is in Ultra-long Battery Life mode and is not worn, the phone alarm will not vibrate synchronously on it. You could swipe down on the home screen, touch Exit Ultra-long Battery Life mode.
This alarm synchronization feature is only available on HUAWEI phones running EMUI 8.1/later and HONOR phones running Magic UI 2.0/later.
HONOR WATCH S1, HUAWEI Band 3e, HUAWEI Band 4e, HUAWEI Band B5 and HUAWEI Band B3 do not support syncing the phone alarm.
Alarms set on watch/band will vibrate or ring regardless of whether you are wearing them or not.
The phone alarms will not be
synced on watch/band with
Do Not Disturb mode enabled
It is normal when using the following wearable devices: HUAWEI WATCH GT 2 Pro, PORSCHE DESIGN HUAWEI WATCH GT 2, HONOR Watch GS Pro, HONOR Watch ES, and HONOR Band 6.
