Easy Steps to Fix Bluetooth Connecting Problem

Do you have trouble turning on/off or connecting to Bluetooth? Follow easy steps below to fix these problems.

Four Settings to Fix the Bluetooth On/Off Problems On/Off

Enable Airplane mode, then turn on/off Bluetooth;

Reboot your phone, then turn on/off Bluetooth;

Search Reset network settings in Settings, tap RESET NETWORK SETTINGS and then turn on/off Bluetooth;

*Reminder: Resetting network settings will remove the connection record of WLAN, Mobile network and Bluetooth.

Search Reset phone in Settings, tap RESET PHONE, then turn on/off Bluetooth.

*Reminder: Resetting phone will delete all your data, please back up your data in advance.

Four Steps to Fix Bluetooth Pairing Problem Pairing

  • 01

    Turn on your phone and the Bluetooth device, make sure they have sufficient power;

  • Enable the Bluetooth and keep the two devices within the distance of 10 meters;

    02

  • 03

    When the device enters pairing mode, it will emit signal and be connected via Bluetooth;

  • Normally, the signal can be detected and connected by your phone within 30 to 60 seconds. If the connection still fails, please reboot the device then enable the pairing request. Restart your phone Bluetooth and now try searching the signal again.

    04

How to Know the Device Entering Pairing Mode?

Pairing mode means that the device enters the status of being detected and paired up by your phone.

Car Bluetooth

On Bluetooth settings screen, it will prompt to turn on the visibility of Bluetooth or display the Bluetooth name and pairing code, etc.

How to pair your device with Bluetooth earphones?

Place the earphones in the charging case and leave the case opened. Press and hold the Function button for 2 seconds until the indicator light changes.

Take FreeBuds 3 for example, when the blue light flashes on the charging case, it is ready to be paired.

Car Bluetooth

On Bluetooth settings screen, it will prompt to turn on the visibility of Bluetooth or display the Bluetooth name and pairing code, etc.

Band & Watch

For the devices like watch and band, etc., you need to disconnect it from the last paired phone first. Then search, pair and connect it in the corresponding app.

Phone & Tablet

Turn on Bluetooth, find the Bluetooth name of the pairing device on the searching interface, tap PAIR, agree to the pairing request or enter pairing code.

PC & Laptop

Enter the Bluetooth settings interface of Huawei PC or laptop, turn on Bluetooth, search the signal of your phone and connect to it.

If the problem still exists, please back up your data in advance and take your proof of purchase to have your device repaired at Authorised Service Centers nearby as soon as possible.

*Reminders: If the device has been connected to another phone, please disconnect it first. There might be differences between devices of different brands and models in steps and display status of entering pairing request. Please consult local hotline or refer to instruction manual for further details.