HUAWEI LIVE VIDEO WORKSHOP is a complimentary 1V1 online video workshop service that we provide to the user who purchases a new Phone within one month to start a wonderful journey with your HUAWEI device.
Initial Device Setup walkthrough
Tips & Tricks
Looking forward to exploring more new features with your device and help you master your Phone better together!
Q: Who and when will be eligible for joining this 1V1 video service
A: For the customer who purchase new Phone, 1V1 video service will be available to reserve from 1st - 30th day after Phone activated.
Q: How can I join this 1V1 video service ?
Q: Can I re-schedule for this service if I have other issues conflicted after appointment confirmed .
Q: Can I re-schedule for this service if I miss it in appointed schedule.
Q: What do I need to prepare before I join this
A: Ensure you have stable network to communicate with service representative smoothly.
Q: Can I customize the video service topic?
A: Sure, you can ask whatever topics you are interested in regarding your device, we will do our best to help you.
Q: What’s the language for this service?
A: We provide English or Arabic service according to your language preference.