Is your phone
speaker
not working?

Find solutions here

After a long day’s hard work,
you prepare to unwind
yourself with the perfect song.
But somehow your phone speaker
sounds muffled or makes a disruptive noise.
Try solving these issues with the steps below.

Step 1

Remove any obstructions
from the speaker holes

Though a fancy phone case gives your phone a stylish look, a mismatched or non-standard case may also block the speaker holes. Try replacing your phone case or removing any other objects that may obstruct the speaker holes to allow the sound to flow smoothly.

Step 2

Clean out the speaker

If the speaker holes are not blocked, check whether the dust filter inside the speaker holes has dirt, dust or liquid. If so, try using a dry soft-bristled brush to clean the dust filter.

Step 3

Troubleshoot the speaker via Support App

If the issue persists, go to Support > Services > Troubleshooting > START; a smart diagnosis will be automatically run to detect phone issues and offer corresponding solutions.

If the phone speaker is working fine, please try resetting your phone or changing another sound source.

If the phone speaker is faulty, try fixing it with the suggested solutions. If the issue persists, please back up your data and book a postal repair ticket on our website for further assistance.

*Reminder: The instructions above are followed with EMUI 10.1 as an example and it may be slightly different in other versions.

Follow these three simple steps
to easily fix your speaker’s issues.